Sick Visits
If your child is sick with an acute illness we will be able to arrange an appointment within 24 hours, please call our office ahead of time, to avoid long waiting.
Co-pays
As part of our contract with insurance companies we are legally required to collect any copays from you at the time of service.
Network
For new patients it is very important that you check if we are in your network. For established patients we urge you to check with the insurance company that we are your PCP before coming to the appointment.
Late for appointment
When a patient is more than 10 minutes late for an appointment you have two options: rescheduled or fit in as a walk-in and you will be seen whenever time is available. We run a tight schedule and cannot delay patients that are on time.
Sport physical/Camp forms
These will be filled as long as the patient has had a Physical within the last 12 months and is asymptomatic. For healthy patients requesting sports physical we encourage them to have an EKG (optional but highly encouraged) that has a fee of 15 dollars plus 10 dollars for the physical form. Please allow one week on advance for sports physical forms to be filled out and during high season (August/September) at least 10 days on advance to give time to the doctor to check medical records.
Prescription refills
Refills should be requested 72 hours on advance to allow the doctor to check medical records, we will not provide refills if patient is due for an appointment or physical except for emergency medications in which case we will give a refill after making the appointment and the refill will be given so the patient can have medication until the appointment date. We do not prescribe new medications if patient has a new medical condition unless we see the patient at the office first, do not expect from the doctor to prescribe medications over the phone for new medical problems, the patient needs to be evaluated by a healthcare provider at the office or at the UC/ER if on weekends or after office hours.
Vaccine policy
Wekiva Springs Pediatrics strongly believes on the importance of vaccinating your child and does not accept families unwilling to vaccinate their children. This is against our philosophy of high quality preventive medicine. We fully support the current immunization schedule however we will be willing to work a special schedule and discuss immunizations concerns with our parents.